Privacy Policy

Introduction

Merced Concrete ("we," "us," or "our") operates the website at www.mercedconcretecontractor.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use that information, and your rights regarding it. By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our Site, we collect the information you choose to submit. This may include your name, phone number, email address, property address, and a description of your project. We use a third-party form service (Tally) to process form submissions. Their privacy policy is available at tally.so/privacy.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies, and through analytics tools such as Vercel Analytics.

Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies to understand how visitors use our Site, remember preferences, and improve performance. You can control cookie settings through your browser. Disabling cookies may limit some functionality of the Site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, estimate requests, and messages.
• To schedule and coordinate concrete contracting services.
• To communicate with you about your project, including sending quotes, scheduling updates, and follow-up messages.
• To improve the content, performance, and usability of our Site using aggregated and anonymized analytics data.
• To comply with applicable laws and legal obligations.

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

How We Share Your Information

We share your information only in the following limited circumstances:

• Service Providers: We work with third-party service providers (such as form processing and analytics tools) who assist us in operating the Site. These providers access your information only to perform services on our behalf and are required to protect it.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: If Merced Concrete is acquired or merges with another company, your information may be transferred as part of that transaction.

Data Retention

We retain the personal information you submit through our contact forms for as long as necessary to respond to your inquiry and fulfill any resulting service agreement. Analytics data is retained in accordance with the policies of our analytics service providers. You may request deletion of your personal information at any time by contacting us at sales@mercedconcretecontractor.com.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any marketing communications (though we send very few).

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in the "Contact Us" section below.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our Site is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at: